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Contact Us




Please fill out the general contact form below if you are looking to reach out to Steinway & Sons with a question or comment. If you are interested in purchasing a piano or would like to be connected with your local Steinway Dealer you can use our Find a Location Form. If you live outside of the Americas and your inquiry is of a local nature, we recommend that you Find Your Local/Country Site and connect through that site for the quickest response.

For piano history, our serial number lookup is available at no charge to see the model number and year of manufacture of your piano, finish, service information if available, along with other useful information. (generally limited to pianos produced in the past 100 years).

Steinway & Sons can also provide additional information through the insurance letter request ($50 fee—online payment by credit card). This requires more research on the part of our staff and is usually provided 5-10 days after receipt of payment.

Company Information

Since its founding in New York in 1853, Steinway & Sons has been considered the world's premier piano manufacturer. Known for their exceptional craftsmanship, Steinway & Sons pianos are built in one of two company-owned and operated factories: Astoria, New York and Hamburg, Germany. Steinways are still constructed primarily by hand, using many of the techniques developed over 160 years ago.

Corporate Headquarters/Steinway Americas
One Steinway Place
Astoria, New York  11105
Tel. (718) 721-2600

Steinway Europe
Rondenbarg 10
22525 Hamburg, Germany
Tel. +49 (40) 85 39 10

Steinway Asia Pacific
No. 147 Chao Juan Road
Wai Gao Qiao Free Trade Zone
Pudong District
Shanghai P.R. China


Careers at Steinway

Learn more about our currently available positions. If you are interested in learning more about becoming part of Steinway & Sons, please send your resume and cover letter to careers@steinway.com.

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Find a retail location to see a Steinway piano in person.

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